[[ h6 ]]
[[image]] pic
Cloud deployment means that all the heavy lifting is done by IMS and very little is required from hospital IT (a human resource that is typically in short supply). This significantly reduces costs. No additional server hardware, monitoring or maintenance is needed in the hospital datacenter. Deployment is quick and updates occur seamlessly and frequently. Security and protection of patient information is to an exceptionally high standard. Bluebird is browser based and runs on industrial servers. The SQL database design was meticulously engineered for speed as well as reliability. Technically, Bluebird's web front-end is bleeding-edge, utilizing HTML5 and JavaScript without plug-ins. This means that access is device and browser agnostic. It also means that no local installation is required and therefore no hardware or software maintenance by the hospital/hospital group.
Secure in the cloud, Bluebird shields your hospital's IT department from managing complexity.

[[ h6 ]]
[[ image ]]-

It is important that your chosen solution can scale to include every nurse and every doctor in every hospital in your group. Inquire how competitors manage, and charge for user authentication, at scale. Don't be fooled into using a solution that cannot scale or becomes prohibitively expensive, or doesn't offer the support required to run an ICU, 24/7.

[[ h6 ]]
[[ image ]] Pic

Bluebird supports Open Medical Data Standards (IHE, HL7, DICOM). If your hospital does as well, set up becomes plug and play, quick and inexpensive. For the many hospitals that do not support HL7 Bluebird provides an HL7 generator - see more under the Integration menu item.

[[ h6 ]]
The Bluebird cloud is designed to be available 24/7, 365 days a year. We even offer duplicated systems in multiple geographic zones. We are so confident of our service, that we write contracts that penalize us for downtime.

[[image]] pic These sophisticated systems are constantly monitored and Bluebird engineers respond to alerts immediately, 24 hrs. a day. We jump through hoops to give you outstanding service. Bluebird also continuously monitors third party hospital and laboratory IT systems. Often, we inform lab and hospital IT staff about issues on their own systems before they are even aware that a problem exists. Over many years, Bluebird has built intelligent alerts into the system, so that hospital and lab data can be actively managed. For example, one of the larger labs does not currently report carbapenamase production in a consistent manner - Bluebird therefore designed and implemented an alert to Bluebird staff so that when any report from this specific lab mentioned carbapenamase, Bluebird support staff would immediately, manually, confirm that correct information was delivered to that hospital's infection control. This infrastructure is worth its weight in gold especially when lab tests are in a state of flux (as is currently the case with microbiology). Active System Management is much more than a "nice to have", it save your staff time and pain. Let us do the worrying.

[[ h6 ]]
[[image]] pic

Bluebird’s Ward White Board (WWB) is the spine of the EHR. It provides an intuitive interface on which all relevant patient information is hung and on which new information may quickly be added. Bluebird's intelligent design organizes clinical Information, flattens the learning curve and facilitates seamless, collaborative teamwork. Individual patient care is optimized.

[[ h6 ]]
[[ image ]] Pic

Over more than a quarter century, Bluebird staff have developed very Deep Domain Knowledge. It is the primary reason why they regularly receive kudos for support. This extensive experience helps explain why the systems they have designed are so incredibly stable and user friendly.

[[ h6 ]]
100 million medical records were stolen in the US in 2016 and it has only got worse. Hospitals typically face serious shortages of skilled IT professionals who can properly deal with cyber intrusions and yet every day new cyber threats emerge.
Intelligent Medical Systems (Pty) Ltd has made a significant investment in people and in systems specifically built to house sensitive information. [[ image ]] pic These servers reside in an extremely secure area that is monitored 24/7 and uses multiple layers of redundancy to ensure power, cooling and connectivity remain operational, even under exceptional circumstances.
Patient confidentiality has been the cornerstone of our business for more than 25 years.

From the very beginning we designed Bluebird to meticulously protect a patient's clinical information. Our unblemished track record speaks for itself. In 2005, our then, medical director, was invited to Dallas to present a lecture detailing our unique experience to the American Academy of Family Practice. In 2008, Bluebird installed a pilot project at the University of California that required stringent HIPAA compliance. Bluebird handles the authentication of each User. We also empower hospitals to utilize their own Active Directory if that is preferred.
Bluebird uses state of the art privacy safeguards. Patient confidentiality has been the cornerstone of our business for more than 20 years.

[[ h6 ]]
[[ image ]] pic

Intelligent Medical Systems is committed to the responsible management of personal information in accordance with POPIA, HIPAA and the Privacy Act 1988 (Cth) and Australian Privacy Principles (APP's). These principles are legally binding and the cornerstone to the framework for the protection of information privacy, prescribing how, as an organization, we handle personal information across its lifecycle, including its collection, use, disclosure and storage. Intelligent Medical systems exceeds all reasonable steps to keep the personal information secure and to protect it from misuse, interference and loss as well as from unauthorized access, modification or disclosure. This Privacy Policy Statement describes how Intelligent Medical Systems manage personal information.

[[ h6 ]]
[[ image]] Pic
One of the biggest problems with competing products is the need for local IT customization and then the inability for that customization to be easily rolled out to other hospitals. Bluebird is so comprehensive, and so well thought out, that local IT customization is, in general, not required. That said, Bluebird engineers are available to provide hospital specific customization if needed. Our software engineers develop quickly and professionally. This agile, custom development is flexible, quick and therefore relatively inexpensive.

[[ h6 ]]
[[ image ]] pic
Bluebird encourages effective, structured, quality improvement methodology. In particular, interrupted time sequence run charts allow comparison before and after specific interventions. As an example, we recommend that the antimicrobial stewardship program resides within the hospital's quality improvement and patient safety governance structure and is included within the hospital's quality and safety strategic plan. Bluebird's enhanced patient outcome management and advanced reporting capabilities positively impact patient outcomes.

[[ h6 ]]
[[ image ]] pic


Bluebird helps your chief compliance officer ensure that your hospital practices are aligned with regulatory compliance standards.

[[ h6 ]]
[[image]] pic
While it is becoming increasingly difficult to manage the complexity inherent in modern medicine, Bluebird can dramatically reduce adverse events and improve clinical outcomes. Bluebird helps manage clinical risk by providing real time identification of high risk patients and then ensuring early, effective and audited action to ameliorate that risk. Bluebird’s intelligent algorithms aggregate real time data to identify patients where clinical intervention would do the most good. Actionable intelligence is provided at the bedside in order to facilitate optimal decision making. A systematic, standardized and efficient clinical workflow helps ensures that important risks to patient safety are not overlooked.

[[ h6 ]]

[[image]] pic

Automating data capture eliminates transcription errors (e.g. capturing lab sensitivities). ePrescribing guides correct dosing and frequency. The prospective real time audit by the pharmacist addresses many potential medication errors. The IT system itself is designed to trap many data entry errors at source (for example an OR date in the future)

[[ h6 ]]

[[ image ]] Pic

Doctor’s orders are converted into nursing work lists (WL) and the timely completion of each WL item by the nurse responsible is monitored and managed to conclusion. Where useful, embedded checklists (guardrails) help ensure that the baseline of clinical care is consistently raised.

[[ h6 ]]

[[ image ]] Pic

A Systematic Standardized Workflow ensures not only that work is completed effeciently but it also provides guidance and prevents items from falling through the cracks and jeapodizing patient safety.

[[ h6 ]]
[[ image ]] Pic Bluebird’s data-driven Clinical Command Centre (CCC) with Executive Oversight provides real-time clinical and operational
insights that trigger real time feed back to support hospital staff by providing pro-active recommendations to help guide each individual patient’s care. Bluebird’s CCC provides real-time, actionable alerts and predictive analytics with seamless drill down to the local ward/unit.
The CCC provides the analysis that is the basis for process re-engineering throughout the hospital to help deliver quality, safe, and optimised patient care across all locations.
The analytic wall in the CCC provides advanced real-time and predictive insight, which empowers CCC staff to take action. This senior multi-disciplinary team works together to improve patient care, eliminate delays and resolve patient flow bottlenecks (such as admission of ER patients waiting for an inpatient bed).

[[ h6 ]]
[[ image ]] Pic
We have found "Train the Trainer" the best model for larger organisations. Not only do junior staff pay more attention to training given by their managers, but, by training the managers, Bluebird builds up long term capacity within your organisation. We leave the trainers with a comprehensive onboarding plan for each hospital and adequate training materials so the trainers are confidently able to conduct week long onboarding workshops for each successive hospital in the group.
Single hospitals might elect to have Bluebird provide a comprehensive hand holding and professional onboarding service with follow up training as required.

[[ h6 ]]
[[ image ]] pic
Bluebird has an exemplary 25-year history supporting clinicians. Bluebird's support staff are exceptionally well trained and their track record is unsurpassed. Again, and again, and again, our staff receive kudos from some of the most demanding End-Users. We expect support staff to solve the problem immediately, and, if that is impossible, to get back to the user by close of play the same day. Our support staff are dedicated and understand clinicians and, are trained to give focused, personal service. Our mantra is MAD - Meticulous Attention to Detail. The buck stops with us.